Privacy Policy

Protecting Your Information, Preserving Your Trust

At Asia Living Furniture LLC, we understand that privacy is not just a legal requirement – it’s a fundamental expectation of our customers. When you visit our website, browse our products, or place an order, you entrust us with information about yourself. We take this responsibility seriously and have designed our privacy practices to protect your information while providing you with the best possible experience.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alivingf.online, interact with us through phone or email, or purchase our products. Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions or concerns about our privacy practices, please contact us. We’re here to help.

Contact Information:

• Company: Asia Living Furniture LLC

• Address: 5900 BALCONES DR STE 100 AUSTIN, TX 78731

• Phone: +84905582986

• Email: honglyptb@phutai.com.vn

• Website: alivingf.online

---

Table of Contents

1. Information We Collect

2. How We Collect Information

3. How We Use Your Information

4. How We Share Your Information

5. Cookies and Tracking Technologies

6. Data Security

7. Data Retention

8. Your Privacy Rights and Choices

9. Children’s Privacy

10. International Data Transfers

11. Third-Party Websites

12. California Privacy Rights

13. Changes to This Privacy Policy

14. Contact Information

---

1. Information We Collect

We collect several types of information from and about users of our website and services. This information may include:

1.1 Personal Identifiers

Information that can be used to identify you personally, such as:

• Full Name: Your first and last name

• Email Address: Your personal or business email address

• Phone Number: Including mobile and landline numbers

• Physical Address: Billing address and shipping address

• Company Name: If you’re ordering on behalf of a business

1.2 Payment Information

When you make a purchase, we collect payment information necessary to process your transaction. This includes:

• Credit or debit card details (processed through our secure payment processor, Stripe)

• Billing address

• Payment method preferences

Important Note: We do not store full credit card numbers on our systems. All payment information is processed and stored by Stripe, our PCI DSS compliant payment processor. We may retain the last four digits of your card and the card type for reference and customer service purposes.

1.3 Commercial Information

Information about products or services you have purchased, considered, or expressed interest in, including:

• Order history

• Product preferences

• Saved items or wishlists

• Abandoned cart information

1.4 Internet and Technical Information

When you visit our website, we automatically collect certain technical information:

• IP Address: The internet protocol address of your device

• Browser Type: The browser software you’re using

• Device Information: Type of device, operating system, and screen resolution

• Usage Data: Pages visited, time spent on pages, links clicked, and referring website

• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies

1.5 Communications Information

Information you provide when you communicate with us:

• Emails sent to honglyptb@phutai.com.vn

• Phone call recordings (if applicable and with notice)

• Live chat transcripts

• Customer service correspondence

• Reviews or testimonials you submit

1.6 Account Information

If you create an account on our website, we collect:

• Username and password (encrypted)

• Account preferences

• Profile information you choose to provide

---

2. How We Collect Information

We collect information through various methods:

2.1 Information You Provide Directly

You provide information to us when you:

• Place an order through our website

• Create a customer account

• Sign up for our newsletter or marketing communications

• Contact us via phone, email, or our website contact form

• Submit a product review or testimonial

• Participate in surveys or promotions

• Provide information at trade shows or in-person meetings

2.2 Automatic Information Collection

When you navigate through and interact with our website, we use automatic data collection technologies to collect certain information about:

• Your equipment

• Your browsing actions

• Your patterns of website usage

This information helps us improve our website and deliver a better, more personalized service.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment Processors: Stripe provides us with confirmation of payment and basic transaction details

• Shipping Carriers: Tracking information and delivery confirmations

• Marketing Partners: In limited circumstances, information from marketing partners

• Public Sources: Information from publicly available sources

---

3. How We Use Your Information

We use the information we collect for various purposes, all aimed at providing you with excellent products and service:

3.1 To Process and Fulfill Orders

• Process your payments through Stripe

• Confirm and process your orders

• Arrange shipping and delivery through our carrier partners

• Provide order confirmations, updates, and tracking information

• Communicate about order status and any issues

3.2 To Communicate With You

• Respond to your inquiries and customer service requests

• Send important account and order-related information

• Provide technical support

• Communicate about returns, refunds, or exchanges

3.3 To Improve Our Products and Services

• Analyze how customers use our website

• Identify trends and preferences

• Develop new products and features

• Enhance website functionality and user experience

• Conduct research and analysis

3.4 To Personalize Your Experience

• Remember your preferences and settings

• Recommend products that might interest you

• Display content tailored to your interests

• Provide a customized browsing experience

3.5 For Marketing Purposes (with your consent where required)

• Send promotional emails about new products, special offers, or events

• Display relevant advertisements on other websites

• Conduct marketing campaigns and analysis

• Measure the effectiveness of our marketing

You may opt out of marketing communications at any time by following the unsubscribe instructions in any marketing email or by contacting us directly.

3.6 To Protect Our Legal Rights

• Detect, prevent, and address fraud and other illegal activities

• Enforce our Terms and Conditions and other agreements

• Protect the security and integrity of our website

• Respond to legal requests and comply with legal obligations

3.7 For Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, customer information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

---

4. How We Share Your Information

We respect your privacy and do not sell your personal information to third parties. We share information only as necessary to provide our services and as described in this policy:

4.1 Service Providers

We share information with trusted third-party service providers who help us operate our business:

• Payment Processing: Stripe processes payments securely. They have their own privacy policy governing their use of your information.

• Shipping and Fulfillment: Carriers such as UPS, FedEx, and freight companies receive shipping information to deliver your orders.

• Website Hosting and Technology: Providers that host our website and power our e-commerce platform.

• Customer Service: Platforms that help us manage customer communications.

• Marketing and Analytics: Email marketing platforms, analytics providers, and advertising partners (where permitted by law).

These service providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Business Transfers

If Asia Living Furniture LLC undergoes a business transaction such as a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control.

4.3 Legal Compliance and Protection

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with applicable laws, regulations, or legal process

• Respond to lawful requests from public authorities

• Enforce our Terms and Conditions

• Protect our rights, privacy, safety, or property

• Protect against fraud or illegal activity

• Protect the safety of our customers or the public

4.4 With Your Consent

We may share information for other purposes with your explicit consent.

---

5. Cookies and Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

5.2 How We Use Cookies

We use cookies and similar technologies for several purposes:

Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation, shopping cart functionality, and secure checkout. The website cannot function properly without these cookies.

Preference Cookies: These cookies remember your preferences and choices (such as language, currency, or saved items) to provide a personalized experience.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent, and any errors encountered. We use this information to improve our website and user experience.

Marketing Cookies: These cookies track your browsing habits across websites to enable us to display relevant advertisements that may interest you. They also help us measure the effectiveness of our marketing campaigns.

5.3 Types of Cookies We Use

5.4 Third-Party Cookies

We allow certain trusted third parties to set cookies on our website:

• Google Analytics: Helps us understand website traffic and usage patterns. Google’s privacy policy applies.

• Stripe: Manages payment processing security and fraud prevention.

• Social Media Platforms: If you use social sharing features, platforms like Facebook may set cookies.

5.5 Your Cookie Choices

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. The methods for doing so vary by browser:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data

• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data

• Safari: Preferences → Privacy → Cookies and website data

• Microsoft Edge: Settings → Site permissions → Cookies and site data

Please note that if you choose to disable cookies, some parts of our website may not function properly, and you may not be able to complete purchases.

5.6 Do Not Track Signals

Some browsers have “Do Not Track” features that signal your preference not to be tracked across websites. Our website does not currently respond to Do Not Track signals.

---

6. Data Security

6.1 Our Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: All data transmitted between your browser and our website is encrypted using SSL/TLS protocols. Look for the padlock icon in your browser’s address bar.

• Payment Security: Payment information is processed through Stripe, which is PCI DSS Level 1 compliant – the highest level of payment security certification.

• Access Controls: Access to personal information is restricted to employees and contractors who need it to perform their job functions.

• Secure Storage: Personal information is stored on secure servers with appropriate firewalls and protections.

• Regular Monitoring: We monitor our systems for potential vulnerabilities and attacks.

6.2 No Guarantee of Absolute Security

While we take reasonable precautions appropriate to the sensitivity of the information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information. You provide information at your own risk.

6.3 Breach Notification

In the unlikely event of a data breach that affects your personal information, we will comply with applicable laws regarding notification. We will notify affected users and relevant authorities as required by law.

---

7. Data Retention

7.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Account Information: As long as your account is active, plus a reasonable period afterward in case you decide to reactivate.

• Order Information: Typically 7 years to comply with tax and legal requirements.

• Marketing Information: Until you opt out of marketing communications.

• Customer Service Communications: As needed to resolve your inquiry and for a reasonable period afterward.

7.2 Criteria for Determining Retention Periods

We determine retention periods based on:

• The amount, nature, and sensitivity of the information

• The potential risk of harm from unauthorized use or disclosure

• The purposes for which we process the information

• Applicable legal requirements

7.3 Deletion

When information is no longer needed, we delete it or anonymize it so it can no longer be associated with you.

---

8. Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 Access and Portability

You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used, machine-readable format where feasible.

8.2 Correction

You have the right to request that we correct inaccurate or incomplete personal information about you.

8.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (such as when we need to retain information for legal compliance).

8.4 Opt-Out of Marketing

You may opt out of receiving marketing communications from us at any time:

• Click the “unsubscribe” link in any marketing email

• Reply to any marketing text with “STOP”

• Contact us directly at honglyptb@phutai.com.vn or +84905582986

Please note that even if you opt out of marketing, you will still receive transactional communications related to your orders (order confirmations, shipping updates, etc.).

8.5 Account Settings

If you have created an account on our website, you can review and update certain information by logging into your account.

8.6 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: honglyptb@phutai.com.vn
Phone: +84905582986
Mail: Asia Living Furniture LLC, 5900 BALCONES DR STE 100 AUSTIN, TX 78731

We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing certain requests.

---

9. Children’s Privacy

9.1 Not Intended for Children

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

9.2 If We Learn of Collection

If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will delete that information promptly.

9.3 Contact Us

If you believe we might have information from or about a child under 18, please contact us immediately.

---

10. International Data Transfers

10.1 Data Storage Location

Asia Living Furniture LLC is based in the United States. Our website is hosted on servers located in the United States, and your information will be processed and stored in the United States.

10.2 International Customers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. The data protection laws in the United States may differ from those in your country of residence.

10.3 Your Consent

By using our website or providing us with your information, you consent to the transfer of your information to the United States and the processing of your information as described in this Privacy Policy.

10.4 European Economic Area (EEA) Residents

If you are located in the EEA, we will transfer your personal information subject to appropriate safeguards, such as standard contractual clauses approved by the European Commission.

---

11. Third-Party Websites

11.1 Links to Other Websites

Our website may contain links to third-party websites, including social media platforms, payment processors, and other services. This Privacy Policy applies only to information collected by Asia Living Furniture LLC.

11.2 No Responsibility for Third Parties

We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any website you visit.

11.3 Social Media Features

Our website may include social media features, such as the Facebook Like button or Twitter share button. These features may collect your IP address and page visits and may set cookies. Your interactions with these features are governed by the privacy policies of the companies providing them.

---

12. California Privacy Rights

12.1 California Consumer Privacy Act (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom it was shared.

Right to Delete: You have the right to request that we delete personal information we have collected about you, subject to certain exceptions.

Right to Opt-Out: You have the right to opt out of the sale of your personal information. Asia Living Furniture LLC does not sell personal information.

Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

12.2 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information:

• Identifiers (name, email, phone, address)

• Commercial information (order history, product preferences)

• Internet/network information (IP address, browsing behavior)

• Geolocation data (approximate location from IP address)

• Inferences drawn from the above

12.3 Sources of Personal Information

We collect personal information from:

• You directly

• Your use of our website (automatically)

• Service providers (payment processors, shipping carriers)

12.4 Business Purposes

We use personal information for the business purposes described in Section 3 of this Privacy Policy.

12.5 Sharing of Personal Information

In the preceding 12 months, we have shared personal information with the categories of service providers described in Section 4.

12.6 Exercising California Rights

California residents may exercise their rights by contacting us at honglyptb@phutai.com.vn or +84905582986. We will verify your identity before processing your request.

12.7 Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. Asia Living Furniture LLC does not disclose personal information to third parties for their direct marketing purposes.

---

13. Changes to This Privacy Policy

13.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will post the updated policy on this page and update the “Last Updated” date at the bottom.

13.2 Notification of Significant Changes

For significant changes, we may provide additional notice through:

• A prominent notice on our website

• Email notification to registered users

• Other means as appropriate

13.3 Your Continued Use

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using our website and consider closing your account.

---

14. Contact Information

14.1 Questions and Concerns

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

Asia Living Furniture LLC
Attn: Privacy Officer
5900 BALCONES DR STE 100
AUSTIN, TX 78731
United States

Phone: +84905582986
Email: honglyptb@phutai.com.vn
Website: alivingf.online

14.2 Response Time

We will acknowledge receipt of your inquiry within 5 business days and respond to all legitimate requests within 30 days. If we need more time, we will notify you of the extension and the reasons for it.

14.3 Complaints

If you are not satisfied with our response, you may have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.

---

Privacy Policy Summary

---

Asia Living Furniture LLC – Where Natural Artistry Meets Modern Living